Terms and Conditions

Explanation of Terms.
In these T&C ‘we’ and ‘us’ means GoIrishTours.com

‘You’ means the person purchasing the vacation who has requested a quote and has agreed to our T&C. You must be aware that on payment of any deposit or fee(s) you are agreeing to our T&C on behalf of every person in your group travelling. If the booking is on behalf of a limited company ‘you’ means that company. ‘Event’ means all aspects of a holiday booking with GoIrishTours be it an active, social or relaxation event. A group is defined as 5 or more people per booking.

 

Booking with GoIrishTours

A booking can be made over the phone using a credit card, if you book over the telephone this automatically agrees you to our T&C.

It is the responsibility of each visitor to read the terms and conditions of your booking. Your booking is bound by these terms. Please note we reserve the right to alter the terms and conditions without notice. Please check this web page for the latest Terms and Conditions.

Passage to your Vacation: Go Irish tours is an incoming tour operator providing a ‘land only’ service. We are not responsible for passenger travel into or out of the country of Vacation. Go Irish tours will not be responsible for any delays, cancellations or other hindrance of passage to your vacation.

Your Travel Booking – Whether you book alone or as a group, we will only deal with the organizer booking name in all subsequent correspondence, including changes, amendments and cancellations. You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name/organiser and travel on vacation with us. You are responsible for ensuring the accuracy of the personal details or any other information supplied in respect of yourself and any other person travelling on the booking and for passing on any information regarding the booking or any changes made in relation thereto, to all persons travelling on such booking, including but not limited to information on schedule changes or copies of booking confirmations.

It is a condition of your booking with us that you and all other members of your party, including infants and children, are adequately insured on vacation. Any person who is under 18 years old must be accompanied by an adult on his or her journey. There may be other restrictions and conditions on some offers. When you or (if you are booking through a travel agent) your travel agent asks for your booking to be confirmed, we will confirm the booking, and set aside your chosen accommodation (or similar when your chosen accommodation is not available). Next, we will send you or your travel agent a confirmation. We may not be able to confirm some of our ground arrangements straight away. In these instances, we may issue a confirmation invoice. If there is any change to any of the details discussed at the time of booking, we will notify you promptly of any new or changed details, including a change to the total price (if any). If any detail on the confirmation invoice is not correct tell us or your travel agent immediately. If there is an obvious error on the confirmation invoice we reserve the right to correct it as soon as we become aware of it.

Quotes – All prices we advertise are accurate at the date published, but these prices may change due to deceasing availability, upcoming event announcements and other unforeseen circumstances. As such we reserve the right to pass on these price changes as and when they may arise. If on the rare occasion your vacation price increases after you have booked (ie. increase vat/tax rate or any other unforeseen circumstance) we reserve the right to pass this increase on to our customers after you have booked but no later than 30 days before the departure date stipulated and we will forward an amendment invoice reflecting any changes made. After a confirmation invoice, has been sent to you, any increase to your vacation price will be as the result of changes in the costs of supplying your vacation only.

 

Making Payments to GoIrishTours (Non-Group 1 to 5 people)

A 30% deposit is required to confirm a booking. Any requests to add further group members after 21 days of booking must come from the Group Leader and must be made in writing. Please be aware we will make every effort to accommodate your request. Final payment must be made 60 days before the commencement of your vacation and there will be a 4% fee charged to your final payment and any other installment payments.

All prices are in euros per Person. They include Value Added Tax (VAT) at the rates currently applicable in Ireland. As our packages are prepared many months before the start of the season to which it relates, we reserve the right to raise or lower prices at any time before you book and to pass on any increases in VAT which the government may impose. If, at the time of booking your holiday, the price has changed from that shown you will be advised of the new price applicable to your booking before you confirm the holiday reservation.

 

Making Payments to GoIrishTours (Group 5+ people)

A 30% deposit is required to confirm most bookings but some tours may require a larger deposit and this will be advised at the time of booking. Any requests to alter further group members after 95 days of booking must come from the Group Leader and must be made in writing. Please be aware we will make every effort to accommodate your request. Final payment must be made 95 days before the commencement of your vacation and there will be a 4% fee charged to your final payment and any other installment payments.

All prices are in euros per Person. They include Value Added Tax (VAT) at the rates currently applicable in Ireland. As our packages are prepared many months before the start of the season to which it relates, we reserve the right to raise or lower prices at any time before you book and to pass on any increases in VAT which the government may impose. If, at the time of booking your holiday, the price has changed from that shown you will be advised of the new price applicable to your booking before you confirm the holiday reservation.

 

Deposit & Confirmation

Some parts of the vacation may require full payment to be made with the deposit in order for us to book them on your behalf. If this is the case, you will be notified in advance. Monies paid for these are non-refundable. These activities may include, but are not limited to; show tickets, transport and theme parks.

If GoIrishTours are not notified at least 30 days (95 days for groups) before your vacation of any alterations to numbers, we cannot guarantee that some additional charges won’t be applied.

Payment Methods—We accept payments in the following ways:

  • Bank Transfer
  • Credit Card online and Credit Card over the phone

All quotes tour prices are quoted in Euro and any other currency amounts shown are based on the rate of exchange at the time of quotation. Any other currency rates shown are approximated and are for informational guide price purposes only. You are required to work out the exact currency conversion and bank fees for your own country. GoIrishtours cannot be held accountable for any conversion discrepancies.

All special low deposit offers (including our $99 deposit) are non-refundable deposits and are due to be fully paid within 2 months of the date they are paid. Failure to pay the full 30% deposit within 2 months may result in your booking being canceled and loss of deposits paid.

 

Special Offers

Special Offers
Please note all our special offers (including our 5%, 10% discounts) are available to non-group bookings on our Lucky Charm, Self Drive and Escorted tour packages only. These offers are open to direct bookings only (non-commission-able rates) and can not be used in conjunction with any other offers.

Special Deposit Offers
All special low deposit offers (including our $99 deposit) are non-refundable deposits and are due to be fully paid within 2 months of the date they are paid. Failure to pay the full 30% deposit within 2 months may result in your booking being canceled and loss of deposits paid.

 

Cancellations

Cancellation of a booking can only be accepted if made in writing by the client and will only be considered cancelled when written notice is received.
Refund payments have a 10% handling fee.

The following cancellations charges apply for non-group bookings – 1 to 5 people:
46 days out from arrival: 25% of payment will be lost at point of cancellation.
45-8 days prior to commencement of the vacation: 35% of total remainder of monies owed.
7-1 days to commencement of the vacation: Full deposit of 50% will be lost.

On the day of departure: Full deposit of 100% will be lost.

If any of your group members decide not to attend/are unable to attend or require to depart early from arrangements that they have paid for no refund will be made.

The following cancellations charges apply for group bookings – 5+ people:

46 days out from arrival: 25% of payment will be lost at point of cancellation.
45-8 days prior to commencement of the vacation: 35% of total remainder of monies owed.
7-1 days to commencement of the vacation: Full deposit of 50% will be lost.

On the day of departure: Full deposit of 100% will be lost.

If any of your group members decide not to attend/are unable to attend or require to depart early from arrangements that they have paid for no refund will be made.

Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid. Where extra facilities or transport options, are non-refundable, in part or in full, the cost of these will be added to the cancellation charge you have to pay.

You may transfer your booking to another person, providing the following conditions are met:
– You authorize the change in writing
– The new passenger accepts the transfer and the terms of our agreement
– That person complies with the terms of the existing booking
– That person has valid vacation insurance – you cannot transfer your vacation insurance to the new lead passenger.

We’ll charge amendment fees to change a name on a booking outside 30 days to departure for non-group bookings and 95 days for group bookings; these will be added to the new invoice. If there is a new lead/organizer passenger, and they should they fail to pay, you will be responsible for the payment of any balance due on that new invoice.

Please note that certain airlines, accommodation suppliers and other transport providers treat changes as a cancellation and charge accordingly, up to 100% of the cost for that part of the arrangement. Where applicable these charges will be passed on to you.

When changing your vacation details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. These prices may not be the same as when you first made your booking.

Some accommodations are priced according to the number of people staying there. If your party size changes, we’ll recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost per person may go up. This extra cost isn’t a cancellation charge, and it isn’t normally covered by insurance.

Some arrangements cannot be removed once they have been added to your booking. Certain extras, such as excursions, ticket events, theme park tickets and airport extras may be non-refundable.

* please note there won’t be any reduction in the price you pay, even if your new travel arrangements are cheaper than the original booking. All the above fees are applied once we have confirmed your booking with us. If you are not satisfied with any booking we make, you have 48 hours to notify us after we have confirmed the booking. After 48 hours, the booking is determined as satisfactory and any future amendments will be liable to the amendment fees outlined above. Each change requested is considered a single change and will have the fees applied. Accommodations cannot be altered within : 30 days for non-group bookings and 95 days for group bookings. All accommodation bookings are subject to availability.

If you cancel your booking – If you want to cancel your booking, or part of it, you must contact us as soon as possible. If you have made your booking through a Travel Agency, your agent must advise us of your request to cancel. Once your booking has been cancelled you can expect to receive a cancellation invoice within 14 days. If you don’t please contact us.

To cover the cost of processing your cancellation, and to compensate us for the risk that we may not be able to resell your travel arrangements, we’ll make a cancellation charge on the scale shown above. The lead/organizer is responsible for paying this charge.

Guide to our cancellation charges – These charges are based on how many days before your booked departure we receive your cancellation notice, and are a percentage of the total cost of your booking. If you want to cancel one or more passengers on the booking, you’ll have to pay a proportion of the applicable cancellation charge for those passengers.

If we cancel your booking – We aim to provide your vacation as booked. But if, for example, there are not enough people booked on your vacation or you do not pay the balance of the vacation price on time, we may cancel it. We reserve the right to cancel your vacation in any circumstances but if we cancel your vacation, except where this is because you have failed to make payment on time, you can either have a refund or accept a replacement vacation from us of equivalent of similar standard and price, if we are able to offer you one.

If we change your booking details – We hope that we will not have to make any change to your vacation but, because our vacations are planned many months in advance, we sometimes do need to make changes. We reserve the right to do this at any time. We will let you or your travel agent know about any important changes when you book. If you have already booked, we will let you know as soon as we can, if there is time before your departure.

Escorted Tours and Drivers: Go Irish tours will provide those visitors choosing an escorted tour with a personal driver/guide. The driver will also act as the guide for the duration of the tour. Where numbers dictate, we will designate a driver and an additional guide. The driver will act as guide throughout the passage of your vacations. At designated attractions around your vacation the driver will pass over to the guide at the designated attractions. It should be noted that some attractions are self-guided and each visitor will be expected to self-guide within the attractions as required. The driver/guide will not normally enter the attraction but will wait outside for the visitors to return to the vehicle. The drivers are allocated to the visitors for eight to nine hours driving per day (an additional hour will be designated within the day for lunch). For the purposes of health and safety the drivers unless in exceptional circumstances cannot undertake driving beyond these hours. Driving is defined as a period from the commencement of the tour to the conclusion of the tour for that day and not timed on a basis of continuous driving for eight hours. Go Irish Tours considers the safety of its visitors and staff of paramount importance. The drivers will at all times obey the rules of the road. Each escorted tour will commence between 9am – 10am each days and run for 9 hours from start. In some circumstances the tour can start at an earlier or later time but the reasons for the change should be brought to the attention of a member of Go Irish Tours as soon as possible.

 

Insurance and Participation

GoIrishTours recommends to all clients to take out the appropriate travel insurance which will cover them in the event of personal accident, medical expenses, emergency evacuation, loss of any monies and the participation in dangerous sports

Go Irish tours is not responsible for any personal injury; property damage or loss a guest incurs arising from acts or omissions by any hotel or other organization. We accept no responsibility for cancellations of or interruptions to a tour due to delay or changes in schedules, flight cancellations, sickness, weather, strikes, war, quarantine, mechanical breakdowns, the actions of any government, weather, acts of God or circumstances beyond its control or for expenses or losses incurred as a result of any such circumstances. To guard against such unforeseen circumstances, you should have a travel insurance plan before you travel on your vacation. All tour participants are fully insured as passengers in any of the vehicles used for transport as part of our tours. We are not responsible for insurance on other means of transport that may be adopted independent of the tour.

Self-Drive Packages include: Your package includes the following: Accommodation each night Breakfast each morning having stayed at the accommodation overnight, Car rental (car model is not guaranteed) with compulsory insurance, unlimited mileage & breakdown cover, Personal Itinerary,
Car rental companies require the main driver to supply a credit card in his/her name in order to pick up the car. A credit card is required for the excess/deductible.

Driver must hold a current driving license having been valid for at least 2 years. You must be between 25 – 75 years old. (Minivans and some other vehicles require the driver to be 30 years old or more). Younger and older drivers can be accommodated at an extra charge. Please contact us for details. Location service charge is excluded. If you require additional drivers, fees will apply and are payable direct to the rental desk on arrival.

Chauffeur /Escorted Packages include: Accommodation each night, breakfast each morning, having stayed at the accommodation overnight, Personal guide/driver, Luxury vehicle at your disposal throughout your visit, Tolls and road fees included, Entry to attractions included (all attractions listed in your itinerary are included), Guided sightseeing each day, Advice with dining locations.

Paying For Your Travel Arrangements – You will be required to pay a deposit to us for each person when you book as laid out above. The deposit amount will be specified by us or your travel agent when your booking is made. If it is not specified then it will be the amount that we ask you to pay when you book, even if this is 100% of the vacation price. If you pay less than the deposit under a low deposit booking scheme, then this is only part of the deposit referred to in this paragraph. Within the allocated/notified time before your booking, we will send you a Confirmation Invoice showing how much you owe us. You must pay the amount on the last Invoice issued by us, within the specified time period before you go on vacation. If you don’t, we reserve the right to treat your booking as cancelled and to charge you a cancellation charge up to 100% of the total on that last Invoice. Sales Tax will be applied to all bookings.

Go Irish tours is not responsible for any delays outside their control that cause passengers to miss their flights. We will make every effort on escorted tours to get passengers to the airport on time but are not responsible for any unexpected delays.

Conduct While Travelling – We reserve the right to refuse to accept you as a customer or continue dealing with you if we, or another person in authority, believe your behavior is disruptive, causes unnecessary inconvenience, is threatening or abusive, you damage property, you upset, annoy, disturb, or put any other traveler or our staff or agents at risk. If you are refused a service as a result of disruptive behavior you are not entitled to any refund.

Accommodation – Any accommodation we arrange for you must only be used by those people named on your confirmation invoice (or on latest amendment invoice issued). You are not allowed to share the accommodation or let anyone else stay there. You are responsible for the cost of any damage caused to your accommodation or its contents during your stay. These charges must be met by you and may have to be paid locally.

 

Room Allocation

Room allocation is done at the discretion of the accommodation provider. We cannot be held responsible to how the rooms are laid out due to the changes in group sizes among a group.

 

Comportment

All groups checking into hotels will be required to produce a valid credit card or a cash security deposit and possibly picture ID on check in. This is in the case of the group committing any damage or noise complaints from any other residents in the hotel.

GoIrishTours is not responsible for the cash security deposit held by the supplier. If for any reason, your deposit is not refunded, this is at the sole discretion of the accommodation supplier and needs to be brought up with them. We are unable to get back any form of deposit on behalf of any clients.

 

Alteration Made by Us

We reserve the right to cancel any part of your event if for any reason your safety is threatened, including adverse weather conditions. If this occurs, we will make every effort to reschedule the event to another date. However, we are not obliged to give any refunds in cases of adverse weather conditions.

Refunds will not apply in the following circumstances; war or threat of war, riots, civil unrest, overbooking, weather, force majeure, act of god or government, terrorism, quartine, flight cancelation or misconnection, sickness, lack of appropriate medical care, industrial disputes, natural or nuclear disaster, epidemic or the threat thereof,  fire, technical problems or any other occurrence beyond our control.

Unless we cancel because of the above circumstances we will refund all payments made by you to us and will have no further liability to you.

 

Complaints

All complaints should be directed to us at your earliest convenience so that we can help you get a resolution. Complaints must be sent in writing.

*The information and materials contained in this Website – and the T&C of the access to and use of such information and materials – are subject to change without notice. Products and services described, as well as associated fees, charges, interest rates, and balance requirements may differ among geographic locations. Not all products and services are offered at all locations. Your eligibility for particular products or services is subject to final determination and acceptance.

 

Privacy Statement

We collect three main types of information from visitors to this website:

  • Feedback (general questions and specific feedback on the website)
  • Newsletter registrations
  • Site usage information (from session cookies and log files)

We do not pass on any personal information to any third party. The system will record your email address, and other information if volunteered to us by you, for example on the Feedback forms. This will be treated as proprietary and confidential.

The website contains links to other websites. This Privacy Statement applies only to our site. You should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

 

Disclaimer

Information on this website is provided for your information only but it may contain inaccuracies or typographical errors. It may be changed or updated without notice. Go Irish Tours, assumes no responsibility for and disclaims all liability for any such inaccuracies or typographical errors within this website or within any linked websites.

You are authorized to view, print, copy and distribute documents (documents are deemed to be webpages that makeup this website) within this website (unless otherwise stated/indicated in a specific document) provided that you do not intend to use it for commercial purposes and it is for informational purposes only; you do not edit the images (images must not be separated from their accompanying text) or documents in any form; you will not quote information within this website out of context;

You can visit this website without telling us who you are or revealing any personal information about yourself. Any viewer’s details who may be responding with data/information, queries, feedback, suggestions or comments shall be deemed to be confidential.

All photographs/images are for illustration purposes only.

Linked sites are not under the control of the Go Irish Tours. Go Irish Tours are not responsible for the contents of any linked sites or any link contained in a linked site. Go Irish Tours provides links to you only as an aid to additional information. The inclusion of a particular link does not imply endorsement by Go Irish Tours of the linked site.

This website is copyright (c) 2015 Go Irish Tours, Ireland. Elements of this web site may not be copied or imitated in whole or part. This includes all logos, graphics, sounds or images from this website. They may not be copied or retransmitted unless expressly permitted by Go Irish Tours. All rights reserved.

Whilst these particulars are intended to give a fair description of the property concerned, their accuracy is not guaranteed and any intending purchaser must satisfy him/herself by inspection, or otherwise, as to the correctness of statements contained therein. The particulars do not constitute an offer, or a contract, and statements herein are made without responsibility, or warrant on the part of the Vendor or Go Irish Tours, neither of whom can hold themselves responsible for expenses incurred should the property no longer be available. These particulars are issued on the strict understanding that any negotiations pertaining to the above premises will be conducted through Go Irish Tours.